Privacy Policy
Updated at February 10th, 2026
This Privacy Policy describes Our policies and procedures on the
collection, use and disclosure of Your information when You use the
Service and tells You about Your privacy rights and how the law protects
You.
We use Your Personal Data to provide and improve the Service. By using
the Service, You agree to the collection and use of information in
accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined
under the following conditions. The following definitions shall have the
same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
-
Account means a unique account created for You to
access our Service or parts of our Service.
-
Affiliate means an entity that controls, is
controlled by, or is under common control with a party, where
"control" means ownership of 50% or more of the shares, equity
interest or other securities entitled to vote for election of
directors or other managing authority.
-
Business, for the purpose of CCPA/CPRA, refers to the
Company as the legal entity that collects Consumers' personal
information and determines the purposes and means of the processing of
Consumers' personal information, or on behalf of which such
information is collected and that alone, or jointly with others,
determines the purposes and means of the processing of consumers'
personal information, that does business in the State of California.
-
CCPA and/or CPRA refers to the California Consumer
Privacy Act (the "CCPA") as amended by the California Privacy Rights
Act of 2020 (the "CPRA").
-
Company (referred to as either "the Company", "We",
"Us" or "Our" in this Privacy Policy) refers to Confluence Media
Limited, Tree Tops 16 Leafy Way, Hutton, Brentwood, Essex, England,
CM13 2QW. For the purposes of the GDPR, the Company is the Data
Controller.
-
Consumer, for the purpose of the CCPA/CPRA, means a
natural person who is a California resident. A resident, as defined in
the law, includes (1) every individual who is in the USA for other
than a temporary or transitory purpose, and (2) every individual who
is domiciled in the USA who is outside the USA for a temporary or
transitory purpose.
-
Cookies are small files that are placed on Your
computer, mobile device or any other device by a website, containing
the details of Your browsing history on that website among its many
uses.
-
Country refers to: United Kingdom
-
Data Controller, for the purposes of the GDPR
(General Data Protection Regulation), refers to the Company as the
legal person which alone or jointly with others determines the
purposes and means of the processing of Personal Data.
-
Device means any device that can access the Service
such as a computer, a cell phone or a digital tablet.
-
Do Not Track (DNT) is a concept that has been
promoted by US regulatory authorities, in particular the U.S. Federal
Trade Commission (FTC), for the Internet industry to develop and
implement a mechanism for allowing internet users to control the
tracking of their online activities across websites.
-
GDPR refers to EU General Data Protection Regulation.
-
Personal Data (or "Personal Information") is any
information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating
to You such as a name, an identification number, location data, online
identifier or to one or more factors specific to the physical,
physiological, genetic, mental, economic, cultural or social identity.
For the purposes of the CCPA/CPRA, Personal Data means any information
that identifies, relates to, describes or is capable of being
associated with, or could reasonably be linked, directly or
indirectly, with You. We use "Personal Data" and "Personal
Information" interchangeably unless a law uses a specific term.
-
Service refers to the Website.
-
Service Provider means any natural or legal person
who processes the data on behalf of the Company. It refers to
third-party companies or individuals employed by the Company to
facilitate the Service, to provide the Service on behalf of the
Company, to perform services related to the Service or to assist the
Company in analyzing how the Service is used. For the purposes of the
GDPR, Service Providers are considered Data Processors.
-
Usage Data refers to data collected automatically,
either generated by the use of the Service or from the Service
infrastructure itself (for example, the duration of a page visit).
-
Website refers to ClearStory, accessible from
https://www.clearstory.world/login.
-
You means the individual accessing or using the
Service, or the company, or other legal entity on behalf of which such
individual is accessing or using the Service, as applicable. Under
GDPR, You can be referred to as the Data Subject or as the User as you
are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain
personally identifiable information that can be used to contact or
identify You. Personally identifiable information may include, but is
not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet
Protocol address (e.g. IP address), browser type, browser version, the
pages of our Service that You visit, the time and date of Your visit,
the time spent on those pages, unique device identifiers and other
diagnostic data.
When You access the Service by or through a mobile device, We may
collect certain information automatically, including, but not limited
to, the type of mobile device You use, Your mobile device's unique ID,
the IP address of Your mobile device, Your mobile operating system, the
type of mobile Internet browser You use, unique device identifiers and
other diagnostic data.
We may also collect information that Your browser sends whenever You
visit Our Service or when You access the Service by or through a mobile
device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity
on Our Service and store certain information. Tracking technologies We
use include beacons, tags, and scripts to collect and track information
and to improve and analyze Our Service.
The technologies We use may include:
-
Cookies or Browser Cookies. A cookie is a small file
placed on Your Device. You can instruct Your browser to refuse all
Cookies or to indicate when a Cookie is being sent. However, if You do
not accept Cookies, You may not be able to use some parts of our
Service.
-
Web Beacons. Certain sections of our Service and our
emails may contain small electronic files known as web beacons (also
referred to as clear gifs, pixel tags, and single-pixel gifs) that
permit the Company, for example, to count users who have visited those
pages or opened an email and for other related website statistics...
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies
remain on Your personal computer or mobile device when You go offline,
while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, we use non-essential cookies (such as analytics,
advertising, and remarketing cookies) only with Your consent. You can
withdraw or change Your consent at any time using Our cookie preferences
tool (if available) or through Your browser/device settings. Withdrawing
consent does not affect the lawfulness of processing based on consent
before its withdrawal.
We use both Session and Persistent Cookies for the purposes set out
below:
Necessary / Essential Cookies
-
Type: Session Cookies
-
Administered by: Us
-
Purpose: These Cookies are essential to provide
You with services available through the Website and to enable You
to use some of its features...
Cookies Policy / Notice Acceptance Cookies
-
Type: Persistent Cookies
-
Administered by: Us
-
Purpose: These Cookies identify if users have
accepted the use of cookies on the Website.
Functionality Cookies
-
Type: Persistent Cookies
-
Administered by: Us
-
Purpose: These Cookies allow Us to remember
choices You make when You use the Website, such as remembering
your login details or language preference...
For more information about the cookies we use and your choices regarding
cookies, please visit our
Cookies Policy
or the Cookies section of Our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
-
To provide and maintain our Service, including to
monitor the usage of our Service.
-
To manage Your Account: to manage Your registration
as a user of the Service. The Personal Data You provide can give You
access to different functionalities of the Service that are available
to You as a registered user.
-
For the performance of a contract: the development,
compliance and undertaking of the purchase contract for the products,
items or services You have purchased or of any other contract with Us
through the Service.
-
To contact You: To contact You by email, telephone
calls, SMS, or other equivalent forms of electronic communication,
such as a mobile application's push notifications regarding updates or
informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or
reasonable for their implementation.
-
To provide You with news, special offers, and general information
about other goods, services and events which We offer that are similar
to those that you have already purchased or inquired about unless You
have opted not to receive such information.
-
To manage Your requests: To attend and manage Your
requests to Us.
-
For business transfers: We may use Your Personal Data
to evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all
of Our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which Personal Data held by Us
about our Service users is among the assets transferred.
-
For other purposes: We may use Your information for
other purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and
your experience.
Sharing of Your Personal Data
We may share Your Personal Data in the following situations:
-
With Service Providers: We may share Your Personal
Data with Service Providers to monitor and analyze the use of our
Service, to contact You.
-
For business transfers: We may share or transfer Your
Personal Data in connection with, or during negotiations of, any
merger, sale of Company assets, financing, or acquisition of all or a
portion of Our business to another company.
-
With Affiliates: We may share Your Personal Data with
Our affiliates, in which case we will require those affiliates to
honor this Privacy Policy. Affiliates include Our parent company and
any other subsidiaries, joint venture partners or other companies that
We control or that are under common control with Us.
-
With business partners: We may share Your Personal
Data with Our business partners to offer You certain products,
services or promotions.
-
With other users: If Our Service offers public areas,
when You share Personal Data or otherwise interact in the public areas
with other users, such information may be viewed by all users and may
be publicly distributed outside.
-
With Your consent: We may disclose Your Personal Data
for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will
retain and use Your Personal Data to the extent necessary to comply with
our legal obligations (for example, if We are required to retain Your
data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.
Where possible, We apply shorter retention periods and/or reduce
identifiability by deleting, aggregating, or anonymizing data. Unless
otherwise stated, the retention periods below are maximum periods ("up
to") and We may delete or anonymize data sooner when it is no longer
needed for the relevant purpose.
We apply different retention periods to different categories of Personal
Data based on the purpose of processing and legal obligations:
Account Information
-
User Accounts: retained for the duration of your
account relationship plus up to 24 months after account closure to
handle any post-termination issues or resolve disputes.
Customer Support Data
-
Support tickets and correspondence: up to 24
months from the date of ticket closure to resolve follow-up
inquiries, track service quality, and defend against potential
legal claims
-
Chat transcripts: up to 24 months for quality
assurance and staff training purposes.
Usage Data
-
Website analytics data (cookies, IP addresses,
device identifiers): up to 24 months from the date of collection,
which allows us to analyze trends while respecting privacy
principles.
-
Server logs (IP addresses, access times): up to
24 months for security monitoring and troubleshooting purposes.
Usage Data is retained in accordance with the retention periods
described above, and may be retained longer only where necessary for
security, fraud prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for
different reasons:
-
Legal obligation: We are required by law to retain
specific data (e.g., financial records for tax authorities).
-
Legal claims: Data is necessary to establish,
exercise, or defend legal claims.
-
Your explicit request: You ask Us to retain specific
information.
-
Technical limitations: Data exists in backup systems
that are scheduled for routine deletion.
You may request information about how long We will retain Your Personal
Data by contacting Us.
When retention periods expire, We securely delete or anonymize Personal
Data according to the following procedures:
-
Deletion: Personal Data is removed from Our systems
and no longer actively processed.
-
Backup retention: Residual copies may remain in
encrypted backups for a limited period consistent with our backup
retention schedule and are not restored except where necessary for
security, disaster recovery, or legal compliance.
-
Anonymization: In some cases, We convert Personal
Data into anonymous statistical data that cannot be linked back to
You. This anonymized data may be retained indefinitely for research
and analytic.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's
operating offices and in any other places where the parties involved in
the processing are located. It means that this information may be
transferred to — and maintained on — computers located outside of Your
state, province, country or other governmental jurisdiction where the
data protection laws may differ from those from Your jurisdiction.
Where required by applicable law, We will ensure that international
transfers of Your Personal Data are subject to appropriate safeguards
and supplementary measures where appropriate. The Company will take all
steps reasonably necessary to ensure that Your data is treated securely
and in accordance with this Privacy Policy and no transfer of Your
Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data
and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about
You from within the Service.
You may update, amend, or delete Your information at any time by signing
in to Your Account, if you have one, and visiting the account settings
section that allows you to manage Your personal information. You may
also contact Us to request access to, correct, or delete any Personal
Data that You have provided to Us.
Please note, however, that We may need to retain certain information
when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your
Personal Data is transferred and becomes subject to a different Privacy
Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose
Your Personal Data if required to do so by law or in response to valid
requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief
that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
-
Prevent or investigate possible wrongdoing in connection with the
Service
-
Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that
no method of transmission over the Internet, or method of electronic
storage is 100% secure. While We strive to use commercially reasonable
means to protect Your Personal Data, We cannot guarantee its absolute
security.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
-
Consent: You have given Your consent for processing
Personal Data for one or more specific purposes.
-
Performance of a contract: Provision of Personal Data
is necessary for the performance of an agreement with You and/or for
any pre-contractual obligations thereof.
-
Legal obligations: Processing Personal Data is
necessary for compliance with a legal obligation to which the Company
is subject.
-
Vital interests: Processing Personal Data is
necessary in order to protect Your vital interests or of another
natural person.
-
Public interests: Processing Personal Data is related
to a task that is carried out in the public interest or in the
exercise of official authority vested in the Company.
-
Legitimate interests: Processing Personal Data is
necessary for the purposes of the legitimate interests pursued by the
Company.
In any case, the Company will gladly help to clarify the specific legal
basis that applies to the processing, and in particular whether the
provision of Personal Data is a statutory or contractual requirement, or
a requirement necessary to enter into a contract.
International Transfer of Personal Data
We may transfer, store, and process Personal Data in countries other
than the country in which You are located, including countries outside
the European Economic Area ("EEA") and the United Kingdom ("UK"), where
data protection laws may differ.
Where we transfer Personal Data outside the EEA/UK to a country that has
not been recognized as providing an adequate level of protection, We
rely on appropriate safeguards, such as:
-
The European Commission's Standard Contractual Clauses ("SCCs") and/or
the UK International Data Transfer Agreement ("IDTA") or the UK
Addendum to the SCCs (as applicable)
-
Supplementary measures where appropriate, such as encryption in
transit and at rest, access controls, data minimisation, and vendor
security reviews.
We transfer Personal Data internationally only as needed to provide the
Service and to work with our Service Providers (for example, hosting,
analytics, email delivery). You may contact Us using the details in the
"Contact Us" section of Our Privacy Policy to request further
information about the safeguards We use for international transfers,
including copies of relevant contractual protections (redacted where
necessary).
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal
Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are
within the EU, to:
-
Request access to Your Personal Data. The right to
access, update or delete the information We have on You. Whenever made
possible, you can access, update or request deletion of Your Personal
Data directly within Your Account settings section. If you are unable
to perform these actions yourself, please contact Us to assist You.
This also enables You to receive a copy of the Personal Data We hold
about You.
-
Request restriction of processing. You have the right
to ask Us to restrict processing of Your Personal Data in certain
circumstances (for example, while We verify accuracy or consider an
objection).
-
Request correction of the Personal Data that We hold about You.
You have the right to have any incomplete or inaccurate information We
hold about You corrected.
-
Object to processing of Your Personal Data. This
right exists where We are relying on a legitimate interest as the
legal basis for Our processing and there is something about Your
particular situation, which makes You want to object to our processing
of Your Personal Data on this ground. You also have the right to
object where We are processing Your Personal Data for direct marketing
purposes.
-
Request erasure of Your Personal Data. You have the
right to ask Us to delete or remove Personal Data when there is no
good reason for Us to continue processing it.
-
Request the transfer of Your Personal Data. We will
provide to You, or to a third-party You have chosen, Your Personal
Data in a structured, commonly used, machine-readable format. Please
note that this right only applies to automated information which You
initially provided consent for Us to use or where We used the
information to perform a contract with You.
-
Withdraw Your consent. You have the right to withdraw
Your consent on using your Personal Data. If You withdraw Your
consent, We may not be able to provide You with access to certain
specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and
opposition by contacting Us. Please note that we may ask You to verify
Your identity before responding to such requests.
If You make a request, We will try our best to respond to You as soon as
possible. We generally respond within one month, and may extend by two
further months where necessary, in accordance with applicable law.
You have the right to complain to a Data Protection Authority about Our
collection and use of Your Personal Data. For more information, if You
are in the European Economic Area (EEA), please contact Your local data
protection authority in the EEA.
CCPA/CPRA Privacy Notice (California Privacy Rights)
This privacy notice section for California residents supplements the
information contained in Our Privacy Policy and it applies solely to all
visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes,
references, is capable of being associated with, or could reasonably be
linked, directly or indirectly, with a particular Consumer or Device.
The following is a list of categories of personal information which We
may collect or may have been collected from California residents within
the last twelve (12) months.
Please note that the categories and examples provided in the list below
are those defined in the CCPA/CPRA. This does not mean that all examples
of that category of personal information were in fact collected by Us,
but reflects our good faith belief to the best of Our knowledge that
some of that information from the applicable category may be and may
have been collected. For example, certain categories of Personal
Information would only be collected if You provided such personal
information directly to Us.
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol address, email
address, account name, driver's license number, passport number, or
other similar identifiers.
Collected: Yes
Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, physical characteristics or
description, address, telephone number, passport number, driver's
license or state identification card number, insurance policy
number, education, employment, employment history, bank account
number, credit card number, debit card number, or any other
financial information, medical information, or health insurance
information. Some personal information included in this category may
overlap with other categories.
Collected: Yes
Category C: Protected classification characteristics under
California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national
origin, citizenship, religion or creed, marital status, medical
condition, physical or mental disability, sex (including gender,
gender identity, gender expression, pregnancy or childbirth and
related medical conditions), sexual orientation, veteran or military
status, genetic information (including familial genetic
information).
Collected: No
Category D: Commercial information.
Examples: Records of personal property, products or services
purchased, obtained, or considered, or other purchasing or consuming
histories or tendencies.
Collected: No
Category F: Internet or other similar network activity.
Examples: Browsing history, search history, information on a
consumer's interaction with a website, application, or
advertisement.
Collected: Yes
{/* Add other "No" categories more compactly */}
Categories E, G, H, I, J, K, L
Biometric information, Geolocation data, Sensory data, Professional
or employment-related information, Non-public education information,
Inferences drawn from other personal information, Sensitive personal
information.
Collected: No
Additional notes under CCPA/CPRA
Under CCPA/CPRA, Personal Information does not include:
- Publicly available information from government records
- Deidentified or aggregated consumer information
- Information excluded from the CCPA/CPRA's scope, such as:
-
Health or medical information covered by HIPAA, CMIA or clinical
trial data
-
Personal Information covered by certain sector-specific privacy
laws, including FCRA, GLBA, California FIPA, and the Driver's
Privacy Protection Act 1994
Sources of Personal Information
We obtain the categories of personal information listed above from the
following categories of sources:
-
Directly from You. For example, from the forms You
complete on our Service, preferences You express or provide through
our Service.
-
Indirectly from You. For example, from observing Your
activity on our Service.
-
Automatically from You. For example, through cookies
We or our Service Providers set on Your Device as You navigate through
our Service.
-
From Service Providers. For example, or other
third-party vendors that We use to provide the Service to You.
Use of Personal Information
We may use or disclose personal information We collect for "business
purposes" or "commercial purposes" (as defined under the CCPA/CPRA),
which may include the following examples:
- To operate our Service and provide You with Our Service
-
To provide You with support and to respond to Your inquiries,
including to investigate and address Your concerns and monitor and
improve our Service.
-
To fulfill or meet the reason You provided the information. For
example, if You share Your contact information to ask a question about
our Service, We will use that personal information to respond to Your
inquiry.
-
To respond to law enforcement requests and as required by applicable
law, court order, or governmental regulations.
-
As described to You when collecting Your personal information or as
otherwise set forth in the CCPA/CPRA.
- For internal administrative and auditing purposes.
-
To detect security incidents and protect against malicious, deceptive,
fraudulent or illegal activity, including, when necessary, to
prosecute those responsible for such activities.
-
Other purposes consistent with the context in which the information
was collected, or as otherwise disclosed to You at the time of
collection.
Please note that the examples provided above are illustrative and not
intended to be exhaustive. For more details on how we use this
information, please refer to the
"Use of Your Personal Information"
section.
If We decide to collect additional categories of personal information or
use the personal information We collected for materially different,
unrelated, or incompatible purposes, We will update this Privacy Policy.
Disclosure of Personal Information
We may use or disclose and may have used or disclosed in the last twelve
(12) months the following categories of personal information for
business or commercial purposes:
- Category A: Identifiers
-
Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e))
- Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the
CCPA/CPRA. This does not mean that all examples of that category of
personal information were in fact disclosed, but reflects our good faith
belief to the best of our knowledge that some of that information from
the applicable category may be and may have been disclosed.
When We disclose Personal Information for a business purpose or a
commercial purpose, We enter a contract that describes the purpose and
requires the recipient to both keep that personal information
confidential and not use it for any purpose except performing the
contract.
Sharing of Personal Information
We may share, and have shared in the last twelve (12) months, Your
personal information identified in the above categories with the
following categories of third parties:
- Service Providers
- Our affiliates
- Our business partners
-
Third-party vendors to whom You or Your agents authorize Us to
disclose Your personal information in connection with products or
services We provide to You
Sale of Personal Information
As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting,
releasing, disclosing, disseminating, making available, transferring, or
otherwise communicating orally, in writing, or by electronic or other
means, a Consumer's personal information by the Business to a third
party for valuable consideration. This means that We may have received
some kind of benefit in return for sharing personal information, but not
necessarily a monetary benefit.
We do not "sell" or "share" information as most people would commonly
understand these terms – meaning We do not, and will not, disclose Your
Personal Information in direct exchange for money or some other form of
payment.
We may disclose or may have disclosed in the last twelve (12) months the
following categories in a manner that may be considered a "sale" or
"sharing" as defined in CCPA/CPRA:
- Category A: Identifiers
-
Category B: Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e))
- Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the
CCPA/CPRA. This does not mean that all examples of that category of
personal information were in fact sold, but reflects our good faith
belief to the best of Our knowledge that some of that information from
the applicable category may be and may have been shared for value in
return.
Retention of Personal Information
We retain California residents' Personal Information for as long as
reasonably necessary to achieve the purposes described in this Privacy
Policy (including the purposes disclosed in this CCPA/CPRA notice),
taking into account:
-
how long we need the information to provide and maintain the Service
and Your Account;
-
whether You have requested deletion (subject to applicable
exceptions);
- Our legal, tax, accounting, and regulatory obligations;
- security, fraud prevention, and abuse monitoring needs; and
-
the time periods needed to resolve disputes and enforce Our
agreements.
Specific retention periods for major data categories are described in
the
"Retention of Your Personal Data"
section of Our Privacy Policy, and We may retain certain information
longer where required or permitted by law (for example, to comply with
recordkeeping obligations or to establish, exercise, or defend legal
claims).
Sale of Personal Information of Minors Under 16 Years of Age
We do not knowingly collect personal information from minors under the
age of 16 through our Service, although certain third party websites
that we link to may do so. These third- party websites have their own
terms of use and privacy policies and We encourage parents and legal
guardians to monitor their children's Internet usage and instruct their
children to never provide information on other websites without their
permission.
We do not sell the Personal Information of Consumers We actually know
are less than 16 years of age, unless We receive affirmative
authorization (the "right to opt-in") from the parent or guardian of a
Consumer less than 16 years of age. Consumers who opt-in to the sale of
personal information may opt-out of future sales at any time. To
exercise the right to opt-out, You (or Your authorized representative)
may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 16 has
provided Us with personal information, please contact Us with sufficient
detail to enable Us to delete that information.
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights
regarding their personal information. If You are a resident of
California, You have the following rights:
-
The right to notice. You have the right to be
notified which categories of Personal Information are being collected
and the purposes for which the Personal Information is being used.
-
The right to know/access. Under CCPA/CPRA, You have
the right to request that We disclose information to You about Our
collection, use, sale, disclosure for business purposes and share of
personal information. Once We receive and confirm Your request, We
will disclose to You:
-
The categories of personal information We collected about You
-
The categories of sources for the personal information We
collected about You
-
Our business or commercial purposes for collecting or selling that
personal information
-
The categories of third parties with whom We share that personal
information
-
The specific pieces of personal information We collected about You
-
If we sold Your personal information or disclosed Your personal
information for a business purpose, We will disclose to You:
- The categories of personal information categories sold
-
The categories of personal information categories disclosed
-
The right to say no to the sale or sharing of Personal Information
(opt-out).
You have the right to direct Us to not sell Your personal information.
To submit an opt-out request, please see the "Do Not Sell or Share My
Personal Information" section or contact Us.
-
The right to correct Personal Information. You have
the right to correct or rectify any inaccurate personal information
about You that We collected. Once We receive and confirm Your request,
We will use commercially reasonable efforts to correct (and direct our
Service Providers to correct) Your personal information, unless an
exception applies.
-
The right to limit use and disclosure of sensitive Personal
Information.
You have the right to request to limit the use or disclosure of
certain sensitive personal information We collected about You, unless
an exception applies. To submit, please see the "Limit the Use or
Disclosure of My Sensitive Personal Information" section or contact
Us.
-
The right to delete Personal Information. You have
the right to request the deletion of Your Personal Information under
certain circumstances, subject to certain exceptions. Once We receive
and confirm Your request, We will delete (and direct Our Service
Providers to delete) Your personal information from our records,
unless an exception applies.
We may deny Your deletion request if retaining the information is
necessary for Us or Our Service Providers to:
-
Complete the transaction for which We collected the personal
information, provide a good or service that You requested...
-
Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity...
- Debug products to identify and repair errors...
-
Exercise free speech, ensure the right of another consumer to
exercise their free speech rights...
-
Comply with the California Electronic Communications Privacy
Act...
-
Engage in public or peer-reviewed scientific, historical, or
statistical research...
-
Enable solely internal uses that are reasonably aligned with
consumer expectations...
- Comply with a legal obligation.
-
Make other internal and lawful uses of that information that are
compatible with the context...
-
The right not to be discriminated against. You have
the right not to be discriminated against for exercising any of Your
consumer's rights, including by:
- Denying goods or services to You
-
Charging different prices or rates for goods or services,
including the use of discounts or other benefits or imposing
penalties
-
Providing a different level or quality of goods or services to You
-
Suggesting that You will receive a different price or rate for
goods or services or a different level or quality of goods or
services
Exercising Your CCPA/CPRA Data Protection Rights
Please see the "Do Not Sell or Share My Personal Information" section
and "Limit the Use or Disclosure of My Sensitive Personal Information"
section for more information on how to opt out and limit the use of
sensitive information collected.
Additionally, in order to exercise any of Your rights under the
CCPA/CPRA, and if You are a California resident, You can contact Us:
By email:
info@theconfluencemedia.com
Only You, or a person registered with the California Secretary of State
that You authorize to act on Your behalf, may make a verifiable request
related to Your personal information.
Your request to Us must:
-
Provide sufficient information that allows Us to reasonably verify You
are the person about whom We collected Personal Information or an
authorized representative
-
Describe Your request with sufficient detail that allows Us to
properly understand, evaluate, and respond to it
We cannot respond to Your request or provide You with the required
information if We cannot:
- Verify Your identity or authority to make the request
- And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge
within 45 days of receiving Your verifiable request. The time period to
provide the required information may be extended once by an additional
45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding
the verifiable request's receipt.
For data portability requests, We will select a format to provide Your
personal information that is readily usable and should allow You to
transmit the information from one entity to another entity without
hindrance.
Do Not Sell or Share My Personal Information
As defined in the CCPA/CPRA, "sell" and "sale" mean selling, renting,
releasing, disclosing, disseminating, making available, transferring, or
otherwise communicating orally, in writing, or by electronic or other
means, a Consumer's personal information by the Business to a third
party for valuable consideration. This means that We may have received
some kind of benefit in return for sharing personal information, but not
necessarily a monetary benefit.
You have the right to opt-out of the "sale" of Your personal
information. Once We receive and confirm a verifiable consumer request
from You, We will stop "selling" Your Personal Information.
To exercise Your right to opt-out, please contact Us or follow the below
instructions.
Limit the Use or Disclosure of My Sensitive Personal Information
If You are a California resident, You have the right to limit the use
and disclosure of Your sensitive personal information to that use which
is necessary to perform the services or provide the goods reasonably
expected by an average consumer who requests such services or goods.
We collect, use and disclose sensitive personal information in ways that
are necessary to provide the Service. For more information on how We use
Your personal information, please see the "Use of Your Personal
Information" section or contact us.
To submit a request to limit the use or disclosure of sensitive personal
information, please contact Us using the methods listed in the "Contact
Us" section of Our Privacy Policy.
"Do Not Track" Policy as Required by California Online Privacy
Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals.
However, some third-party websites do keep track of Your browsing
activities. If You are visiting such websites, You can set Your
preferences in Your web browser to inform websites that You do not want
to be tracked. You can enable or disable DNT by visiting the preferences
or settings page of Your web browser.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light
law), California residents with an established business relationship
with Us can request information once a year about sharing their Personal
Data with third parties for the third parties' direct marketing
purposes.
If you'd like to request more information under the California Shine the
Light law, and if You are a California resident, You can contact Us
using the contact information provided below.
California Privacy Rights for Minor Users (California Business and
Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California
residents under the age of 18 who are registered users of online sites,
services or applications to request and obtain removal of content or
information they have publicly posted.
To request removal of such data, and if You are a California resident,
You can contact Us using the contact information provided below, and
include the email address associated with Your Account.
Be aware that Your request does not guarantee complete or comprehensive
removal of content or information posted online and that the law may not
permit or require removal in certain circumstances.
Children's Privacy
Our Service does not address anyone under the age of 16. We do not
knowingly collect personally identifiable information from anyone under
the age of 16.
If You are a parent or guardian and You are aware that Your child has
provided Us with Personal Data, please contact Us. If We become aware
that We have collected Personal Data from anyone under the age of 16
without verification of parental consent, We take steps to remove that
information from Our servers.
If We need to rely on consent as a legal basis for processing Your
information and Your country requires consent from a parent, We may
require Your parent's consent before We collect and use that
information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by
Us. If You click on a third party link, You will be directed to that
third party's site. We strongly advise You to review the Privacy Policy
of every site You visit.
We have no control over and assume no responsibility for the content,
privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You
of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service,
prior to the change becoming effective and update the "Last updated"
date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any
changes. Changes to this Privacy Policy are effective when they are
posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
;